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All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
Service rating : Great rep.Friendly helpful staff in England. Amazing location Product : Very well equipped. Steps and pathways in the garden are rather slippery in the rain. Sliding gate takes a strong person to open/close it
Service rating : Perfect location with kindly service would have been 5 stars but for lack of some kitchen utensils.
To sit on the Verandah in the peace and soak up the stunning views with the added interest of ships coming and going, plus the option of a swim right on the doorstep at any time made this a wonderful base.
Two verandahs gave the choice of sun / shade / breeze / shelter.
Having explored the area before we decided just to stay home and relax - no better place to do that. Product : just a few kitchen utensils short
Service rating : Very speedy response to enquiry as ever and the house was (once again) just waht we wanted. Because of the poor weather on many days, we appreciated the halogen heater! Product : Simple but just what we were looking for
Service rating : helpful booking service and getting tickets etc together. Rep Helen was lovely and helpful
Problem was no key in villa door on arrival and no cleaning .Sorted out after 3/4 hour but not a pleasant beginning to the holiday
Beds were very uncomfortable, like lying on concrete, apart from that the Villa was lovely, excellent pool and great location Product : Position, space pool, location lovely garden and lots of places to sit
Service rating : As ever, I can't fault the service. Excellent in every way. Product : A beutifully appointed villa. Lots of room to spread ourselves. Would have been nice to be within walking distance or the village, but this is nit picking.
Service rating : Everyone is helpful, friendly and efficient; Gemma and Louise in England, Carol, Sarah and especially Helen in Crete. Product : Metoche farmhouse beautiful as ever with its glorious views over Souda Bay and Akrotiri; Mihalis his usual friendly and chatty self, and this year it was apricots in the garden, with the lemons just beginning. Slightly cooler weather meant comfortable nights and almost no mosquitoes, which was a bonus.
Service rating : Helpful advice on choosing a house to rent from the office in England.
Rep in Crete responded very quickly when the air conditioning needed fixing. Product : Lovely traditional Cretan farmhouse with thick walls which kept it cool. Spectacular views over the sea in one direction and across to snow-capped mountains in the other direction. Swimming pool always clean and very refreshing after a day's walking.
Thank you for the lovely comments on Sculptors house in Aptera village. So glad you enjoyed the character of the house and its location, and hope to hear from you in the future
Service rating : Lovely cottage with super swimming pool. Excellent guides who took us on some great walks. Good company.The food was really delicious too. Product : Wonderful atmosphere and great view over Suda Bay. Mattress could be a bit softer and bathroom needs a little attention. It lived up to my expectations.
Thank you for your helpful comments on the cottage which have been forwarded to Crete. Very pleased to hear you enjoyed the Walking in Crete week.
Service rating : Well organised holiday. Good accommodation in Villa Manos in Aptera. Well chosen walks with friendly and knowledgeable guides especially the leader, Tony. Superb local food in Tavernas at end of walks. Stunning scenery and perfect weather. Product : Spacious villa with all mod cons, pristine swimming pool and good views of Suda bay.
Thank you for comments on the Spring Walking week in Crete. We are indeed very lucky to have such great walking guides and pleased to hear you had good weather too!