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    Assessed Sustainablelogos_03 logos_04 logos_01All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status

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    Date
    Property
    Product Rating
    Customer Comment
    Our Response
    13-Apr-2017
    Your booking experience with Pure Crete
    Service was efficient and accommodating. Questions were answered quickly, there was no pressure just a considerate service. As long as villa lives up to expectations too I'm sure we'd use them again.
    12-Apr-2017
    Your booking experience with Pure Crete
    So far so excellent - patient, knowledgeable and helpful.
    12-Apr-2017
    Your booking experience with Pure Crete
    As ever Louise was very helpful with some very good advice and in finding accommodation that was appropriate to our needs . Confirmations were delivered
    on time and were accurate. The special offer with the car was a bonus for us .
    Having travelled with this company many times in the past we know of their excellent service.
    22-Mar-2017
    Your booking experience with Pure Crete
    Telephone contact excellent when booking. Documentaton accurate and sent swiftly.
    09-Mar-2017
    Your booking experience with Pure Crete
    Pure Crete came as a pop-up while I was researching this year's holiday which reminded me I'd used them before. Made some enquiries through on-line chat which went very well - quick responses, positive and helpful - even threw in a discount - and the deal was agreed in hours. Follow up has been friendly and helpful.
    09-Mar-2017
    Your booking experience with Pure Crete
    Excellent customer service. Very quick to respond to emails, personal advice and recommendations. I'd highly recommend them!
    13-Feb-2017
    Your booking experience with Pure Crete
    The staff are always excellent, very helpful, friendly and understand what our needs are. We have been travelling with Pure Crete for some years and now class their staff as friends. Thank you again for your help.
    Thank you for your comments. It was a pleasure chatting to you again and i'm glad we found some availability for your favourite Pure Crete Villa this Autumn
    02-Feb-2017
    Your booking experience with Pure Crete
    Really friendly and helpful service. Enjoyed chatting and deciding all at the same time.
    Lovely to hear from you again and help you get your all important Crete Villa Holiday organised!
    01-Feb-2017
    Your booking experience with Pure Crete
    Very helpful and efficient , easy to book
    Thank you for leaving us comments. Glad you found the booking service easy and look forward to being of service with your next Crete Villa Holiday
    31-Jan-2017
    Your booking experience with Pure Crete
    V.G., AS ALWAYS
    Thank you so much and look forward to hearing from you  in the future
    31-Jan-2017
    Your booking experience with Pure Crete
    Polite, quick and able to make the booking "tailor made" to our requirements.
    Thank you, glad we could help with choosing the right villa and location for the dates you had available and we look forward to your comments on your Crete Villa Holiday on your return
    23-Jan-2017
    Your booking experience with Pure Crete
    So far...first class. Very helpful and informative.....Cannot wait until I get there!
    Thank you! Wont be long!
    22-Jan-2017
    Your booking experience with Pure Crete
    Responsive and efficient.
    Thank you. Glad we could help and look forward to hearing how your Crete villa holiday went later in the year
    21-Jan-2017
    Your booking experience with Pure Crete
    Very helpful,good choice.
    Was lovely helping you organise another holiday to Crete. A beautiful choice.
    19-Jan-2017
    Your booking experience with Pure Crete
    As always everybody in the Pure Crete office is friendly and helpful
    Thank you for leaving us some lovely comments. It makes our day.
    19-Jan-2017
    Your booking experience with Pure Crete
    Very helpful and friendly and responsive. I also like their holiday ethos of supporting the local community.
    Thank you, we will continue to find new ways in supporting local suppliers, services and village communities. We hope you enjoy your stay in rural Crete
    19-Jan-2017
    Your booking experience with Pure Crete
    Always a swift response and it is good to be able to speak to a person who is knowledgeable and efficient.
    So glad we could get your Crete villa holiday all organised again this summer. We will be in touch again soon.
    19-Jan-2017
    Your booking experience with Pure Crete
    Service as usual. Friendly and efficient advice. Showing an interest in clients.
    18-Jan-2017
    Your booking experience with Pure Crete
    just a great very efficient set-up, one we have used before and enjoyed greatly
    Thank you for leaving us some feedback. We hope you have a wonderful time on the Botany tour and enjoy staying at one of our favourite traditional Cretan villas
    18-Jan-2017
    Your booking experience with Pure Crete
    Excellent service. The team never fail to be helpful and patient.
    Thank you for leaving us a comment. Hopefully we'l hear back from you after the Botany tour. How exciting!