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    Assessed Sustainablelogos_03 logos_04 logos_01All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status

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    Date
    Property
    Product Rating
    Customer Comment
    Our Response
    27-May-2017
    Artemis
    Service rating : Excellent in all respects
    Product : A lovely house with stunning views. We were very happy there.
    27-May-2017
    Sculptors Cottage
    Service rating : Lovely cottage with super swimming pool. Excellent guides who took us on some great walks. Good company.The food was really delicious too.
    Product : Wonderful atmosphere and great view over Suda Bay. Mattress could be a bit softer and bathroom needs a little attention. It lived up to my expectations.
    26-May-2017
    Manos Houses
    Service rating : Well organised holiday. Good accommodation in Villa Manos in Aptera. Well chosen walks with friendly and knowledgeable guides especially the leader, Tony. Superb local food in Tavernas at end of walks. Stunning scenery and perfect weather.
    Product : Spacious villa with all mod cons, pristine swimming pool and good views of Suda bay.
    26-May-2017
    Diktamos
    I have bought from them for 20 years and will continue
    25-May-2017
    Your booking experience with Pure Crete
    Louise was quick, efficient and helpful.
    25-May-2017
    Vangelis
    Service rating : Villa information is sent will in advance of departure, clear instructions on how to get to it.
    Product : Peace, quiet and tranquillity.
    11-May-2017
    Manos Houses
    Service rating : Very helpful telephone booking. Documentation clear. Accommodation excellent. Our second visit to Aptera with Pure Crete. Owners of Villa Manos extremely kind and warmly welcoming. We appreciated the gift of eggs from their hens next door.
    Product : High quality furniture and fittings. Impeccably maintained and clean. Small problem in the bathroom dealt with in less than 24 hours. We enjoyed the possibility of lighting a fire in the evening - it was early April.
    Slight difficulty locating the villa: our plane arrived in Chania after dark.
    11-May-2017
    Maza
    Service rating : Very helpful in advising me on what villa would cater for my needs. Their first hand knowledge of all the Pure Crete accommodation and love of Crete itself clearly shines through when talking to the team. I would thoroughly recommend them.
    Product : Villa Maza was heaven on earth. I have never stayed somewhere with more breathtaking views, stunning scenery and a just an all round perfect location. As for the villa:- the pool, gardens and house itself were pristine. The local owners were charming but unobtrusive. We enjoyed walking down to the little restaurant in an evening in the village square, eating under the stars and feeling like part of the family.
    11-May-2017
    Sculptors House
    Service rating : We thoroughly enjoyed our 'two centre' holiday staying a week each at Sculptors House and Manos House. Sarah, Helen and Carol were always there when we needed them and were as always fonts of knowledge and kindness. Thank you all.
    Tony and Ruth
    Product : Secluded, simple and artistic
    10-May-2017
    Metoche Farmhouse
    Yes It all went very well to plan and expectation. We were pleased with the cooperation we had when dates had to be changed. THe facilities in the farmhouse were very good and the daily programme very varied and interesting. Excellent.
    04-May-2017
    Your booking experience with Pure Crete
    very friendly service
    Thank you for your comments, it was a pleasure organising your Crete villa holiday and we look forward to hearing from you after you holiday
    02-May-2017
    Your booking experience with Pure Crete
    Very efficient and friendly
    Thank you for leaving us feedback, we hope you have a fabulous stay with Pure Crete
    02-May-2017
    Your booking experience with Pure Crete
    As ever ( we have used the 10 times!) very helpful and efficient
    Thank you and we hope you have another enjoyable holiday with us with your villa in Crete. Look forward to hearing from you afterwards
    13-Apr-2017
    Your booking experience with Pure Crete
    Service was efficient and accommodating. Questions were answered quickly, there was no pressure just a considerate service. As long as villa lives up to expectations too I'm sure we'd use them again.
    Thank you for the lovely comments. The villa is beautiful as is the location! But we look forward to hearing from you later in the year. Thank you again for choosing us. It was a pleasure organising your holiday for you.
    12-Apr-2017
    Your booking experience with Pure Crete
    So far so excellent - patient, knowledgeable and helpful.
    Thank you for your comments. We do hope you enjoy your stay with us this year and look forward to receiving any further feedback
    12-Apr-2017
    Your booking experience with Pure Crete
    As ever Louise was very helpful with some very good advice and in finding accommodation that was appropriate to our needs . Confirmations were delivered
    on time and were accurate. The special offer with the car was a bonus for us .
    Having travelled with this company many times in the past we know of their excellent service.
    Great to read your positive comments. Gemma and I were happy to help you find a suitable  holiday for this summer and we will be back in touch later in the year to find out how you got on.
    22-Mar-2017
    Your booking experience with Pure Crete
    Telephone contact excellent when booking. Documentaton accurate and sent swiftly.
    09-Mar-2017
    Your booking experience with Pure Crete
    Pure Crete came as a pop-up while I was researching this year's holiday which reminded me I'd used them before. Made some enquiries through on-line chat which went very well - quick responses, positive and helpful - even threw in a discount - and the deal was agreed in hours. Follow up has been friendly and helpful.
    Thank you for your comments, we were happy to help find something suitable for your Crete villa holiday this year and look forward to hearing from you again after your stay. Many thanks
    09-Mar-2017
    Your booking experience with Pure Crete
    Excellent customer service. Very quick to respond to emails, personal advice and recommendations. I'd highly recommend them!
    Thank you for leaving us a comment. We do hope you enjoy your Crete Villa Holiday to our lovely new property. I've just returned from seeing it and its very beautiful. Thanks again.
    13-Feb-2017
    Your booking experience with Pure Crete
    The staff are always excellent, very helpful, friendly and understand what our needs are. We have been travelling with Pure Crete for some years and now class their staff as friends. Thank you again for your help.
    Thank you for your comments. It was a pleasure chatting to you again and i'm glad we found some availability for your favourite Pure Crete Villa this Autumn