All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
Service rating : Very helpful telephone booking. Documentation clear. Accommodation excellent. Our second visit to Aptera with Pure Crete. Owners of Villa Manos extremely kind and warmly welcoming. We appreciated the gift of eggs from their hens next door. Product : High quality furniture and fittings. Impeccably maintained and clean. Small problem in the bathroom dealt with in less than 24 hours. We enjoyed the possibility of lighting a fire in the evening - it was early April. Slight difficulty locating the villa: our plane arrived in Chania after dark.
Service rating : Very helpful in advising me on what villa would cater for my needs. Their first hand knowledge of all the Pure Crete accommodation and love of Crete itself clearly shines through when talking to the team. I would thoroughly recommend them. Product : Villa Maza was heaven on earth. I have never stayed somewhere with more breathtaking views, stunning scenery and a just an all round perfect location. As for the villa:- the pool, gardens and house itself were pristine. The local owners were charming but unobtrusive. We enjoyed walking down to the little restaurant in an evening in the village square, eating under the stars and feeling like part of the family.
Service rating : We thoroughly enjoyed our 'two centre' holiday staying a week each at Sculptors House and Manos House. Sarah, Helen and Carol were always there when we needed them and were as always fonts of knowledge and kindness. Thank you all. Tony and Ruth Product : Secluded, simple and artistic
Yes It all went very well to plan and expectation. We were pleased with the cooperation we had when dates had to be changed. THe facilities in the farmhouse were very good and the daily programme very varied and interesting. Excellent.
Service was efficient and accommodating. Questions were answered quickly, there was no pressure just a considerate service. As long as villa lives up to expectations too I'm sure we'd use them again.
Thank you for the lovely comments. The villa is beautiful as is the location! But we look forward to hearing from you later in the year. Thank you again for choosing us. It was a pleasure organising your holiday for you.
As ever Louise was very helpful with some very good advice and in finding accommodation that was appropriate to our needs . Confirmations were delivered on time and were accurate. The special offer with the car was a bonus for us . Having travelled with this company many times in the past we know of their excellent service.
Great to read your positive comments. Gemma and I were happy to help you find a suitable holiday for this summer and we will be back in touch later in the year to find out how you got on.
Pure Crete came as a pop-up while I was researching this year's holiday which reminded me I'd used them before. Made some enquiries through on-line chat which went very well - quick responses, positive and helpful - even threw in a discount - and the deal was agreed in hours. Follow up has been friendly and helpful.
Thank you for your comments, we were happy to help find something suitable for your Crete villa holiday this year and look forward to hearing from you again after your stay. Many thanks
The staff are always excellent, very helpful, friendly and understand what our needs are. We have been travelling with Pure Crete for some years and now class their staff as friends. Thank you again for your help.
Thank you for your comments. It was a pleasure chatting to you again and i'm glad we found some availability for your favourite Pure Crete Villa this Autumn