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All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
I rang to speak with someone on the telephone about our interest in a holiday, and was totally pleased to receive knowledgeable, friendly, professional service from one and then another representative later by email. The reps listened to what I needed, responded quickly even after booking and payment. The website is super easy to use.
Many thanks for your feedback, it's great that you are so pleased wit hour service. Our team in Crete will look forward to welcoming you on your Crete Villas Holidays.
They know me, address me with respect and make it clear that they genuinely want to ensure I get a good holiday.
Many thanks for your feedback as with all our customers, we want them to have the most enjoyable holiday as possible. Our team in Crete look forward to welcoming you on another Crete Villas Holidays with us.
We first traveled with PURE CRETE when we got married in 2013. They handled all the details for the marriage which which we wanted to have in Greece. Since them we have traveled with them 2 more times. We were debating where to spend our holiday this summer when they emailed us with a very good offer on the holiday and the accommodation we have used previously ( Villa Aloni) Pure Crete staff are outstanding and efficient. This years upcoming holiday booking was dealt with quickly. The cost of the holiday was exceptionally reasonable and well worth the superb flight times, hire car and the quality of the accommodation. I have paid more for less. All the staff are genuinely friendly and conscientious about the way they treat their clients. Booking again this year with them in effect was a no brainer
It is so lovely that you are going back to Crete for your wedding anniversary. I am sure you will have many more memories of Crete Villas Holidays.
Everything. Complained that the last car we hired through them in Crete was the worst car I had ever driven. They offered a free week on this years car booking.
Many thanks for your feedback, we are sorry to read that the car hire was not to your satisfaction on your previous trip, in the unlikely event that you should have any concerns this year please do contact our representatives immediately who will be able to assist you. Our team in Crete will look forward to welcoming you back for your Crete villa holidays.
We have travelled with Pure Crete for at least 9 years and have always found the staff both in England and in Crete to be very efficient, friendly, knowledgeable and helpful. All the properties we have stayed in have been lovely and we can't wait to go again this year. Thank you Pure Crete for all your help.
Thank you for your feedback. We look forward to welcoming you back in Crete for another Crete Villas Holidays.