All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
We have travelled with Pure Crete for at least 9 years and have always found the staff both in England and in Crete to be very efficient, friendly, knowledgeable and helpful. All the properties we have stayed in have been lovely and we can't wait to go again this year. Thank you Pure Crete for all your help.
Service rating : We love the personal contact with Pure Crete when you make a booking. The booking process is always very simple, straightforward and quick. We have absolute confidence in the UK office and with staff in Crete. The accommodation is always very good and the owners are welcoming and work hard to ensure that you have the best experience. Getting and returning the car is also straightforward. Product : Nostos is in a beautiful location, right next to the sea and the mountains. We love to walk in the nearby gorges and explore the many small and largely deserted beaches along the coast. There are excellent local tavernas and the small shops sell everything you need. The village is very quiet, often just bells on the necks of goats as they come down the mountain. We love our accommodation,it is spacious, well equipped, comfortable, extremely clean, located in an olive grove, with flowers around the terrace and with a very kind and welcoming owner next door. It is very private and homely. What else do you need?
What lovely feedback about your recent Crete Villas holiday with us. We look forward to welcoming you back to Pure Crete again.
Service rating : Have recommended Pure Crete many times to numerous people. Pure Crete staff, always helpful and friendly, both in UK and in Crete. Would never travel to Crete without the services of my "Friends" at Pure Crete. Product : The village of Aptera is a beautiful location on a wonderful Island. Meet , see and hear the true Crete .
It's lovely to hear that you had another enjoyable Crete holiday villas with us. We look forward to welcoming you back to Crete again.
Service rating : Lovely villa, lots of space and Helen could not have been more helpful or informative. Great location - easy to get out and away to other parts of the island Product : Lovely villa but the stairs were a little problem
I am pleased to hear you had an enjoyable Crete villa Holidays with us. We are sorry to hear about that you had a problem with the stairs, please do drop us a line as to what your issue with these were and we can then look into this further for you.
Service rating : Excellent service. Particularly impressed that they took the trouble to ring the day before our late arrival as there were thunderstorms forecast. They offered to arrange a taxi if we were concerned about driving in that weather!! Welcome pack was very welcome. Product : The house was very comfortable and in a lovely location. The owners were very friendly and generous. The small pool was perfect for cooling down.
I am glad to hear you had any enjoyable Crete Villas with Pools holiday with us. Please do keep us in mind should you wish to return to Crete.
Service rating : Friendly - honest. Excellent. Product : Homely; spacious; just right - wi-fi eccentric, however and needs upgrading as, while this was a holiday, there was some work to do as well
I am pleased to hear that you had an enjoyable Villa holidays in Crete with us. We will speak with the owner regarding the WiFi to see if anything can be done, however, this is something that is beyond our control.
Service rating : Very pleasant to deal with, proactive both in England and Crete, informative and helpful. Product : Good accommodation - we felt that the only negative was perhaps the rather basic kitchen equipment.
Service rating : We were pleased with the kind and considerate help to resolve our personal problems. We were able to have a good holiday in spite of our difficulties. The accommodation and on site staff were great. Product : Clean, well serviced, well fitted out accommodation and facilities and pleasant sociable owners.
Thank you for your comments. I was glad that we could help you in organising the holiday and hope we may hear from you in the future