All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
Service rating : Everything perfect as usual, and I will continue to use them and recommend to others.
The booking had to be changed and it was absolutely no trouble for the girls in the office. Product : Second time to Sculptor's. Its location is fantastic. Great views across Souda Bay to the Akrotiri peninsular. Larger than average pool (pity they had to lessen the depth and take the springboard away but that was a legal requirement.) Easy walk down to the village to the ever reliable Taverna Aptera. Not quite so easy going back up but manageable.
Service rating : An exceptional and personal service as always with Pure Crete. The friendly and helpful service in the UK and in Crete is possibly the best we've experienced in our travels, and we do travel a lot. Product : Traditional Greek cottage in a wonderful location just metres from the beach and with the most sublime views over Souda bay. The huge patio area allows you to totally enjoy the views, dine al fresco and enjoy a 'sundowner' whilst watching the sun sink into the sea.
Service rating : The property did not meet expectations. Travel arrangements were generally good but Pure Crete did not provide for a car from Heraklion where we had to fly to to get a flight from Bristol. Overall we felt that the whole holiday was well overpriced for what we got. Product : The property was pleasant in many way, and the swimming pool very pleasant indeed. However, many aspects of the property were disappointing and then quality of the furnishings and finish inside were not as good. It appeared that either they ran out of money and couldn’t afford to finish the interior as well as the structure and pool, or it was sold and cheaper furnishings put in by the new owner. It was very clean and tidy.
Service rating : Superb properties in idyllic locations, well managed and with an excellent booking approach. A personal touch is evident in all that they do. Product : Outstanding property in every regard, with wonderful views, marvellous hosts, and not far from many fascinating places.
Service rating : Very professional service. This was our second time at Villa Roussa and we will definitely be going there again! Product : Very private villa, with everything we needed. Great service from Kostas & Voulla too.
Service rating : Always contactable by phone and go out of their way to help. Product : Well equipped and clean accommodation with a fantastic view over Souda Bay sitting under the shade of the mulberry trees.
Service rating : Very helpful office staff & local representative Product : Everything we needed. Owner Koula who lives on site was brilliant, supplying eggs from her hens & making a variety of dishes for us.
Service rating : Freindly, efficient, and brimming with local hands-on knowledge.
Utterly recommended for a hassle free and inclusive experience in wonderful Crete.
I have nothing but consummate respect for Pure Crete! Product : Wonderful time in gorgeous Aptera. Everything was fantastic and totally effortless. Spotlessly clean and tidy. Friendly staff, who actually live there, we wanted for nothing, and welcomed the local experience and advice. Everything was so much better than we could have expected.... except the weather! Ho Hum. We had a fabulous time nevertheless, and can’t wait to return ASAP
Service rating : The walking holiday in Crete was magical, from the travel, accommodation, the Village , the food and all the walks. Pure Magic all the way. Wish I could stay for much longer ! Product : Comfortable, well equipped and quite stylish
Service rating : Would use this company again & have already made a recommendation to friends The staff were helpful, efficient & friendly. the service was so good you didn't notice it. Product : Would have preferred a double bed in one of the rooms.
Service rating : Always helpful staff. Booking is easy thanks to patient answering of queries. Any minor problems arising during the holiday are dealt with speedily. Everything is taken care of so you can have a really relaxing time. Product : We have stayed at Muses several times and enjoy the quiet location and the views.