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    Assessed Sustainablelogos_03 logos_04 logos_01All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status

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    Date
    Property
    Product Rating
    Customer Comment
    Our Response
    18-May-2018
    Your booking experience with Pure Crete
    Have travelled with Pure Crete 6 times now, and each time they are very accommodating and their villas are perfect for a peace and quiet holiday in fabulous locations
    18-May-2018
    Your booking experience with Pure Crete
    Booking process was speedy and simple. Staff were knowledgeable and couldn't have been more helpful.
    26-Apr-2018
    Your booking experience with Pure Crete
    This will be our 7th trip with Pure Crete. They are always superb.
    25-Apr-2018
    Your booking experience with Pure Crete
    A very attractive and informative website. My enquiry and booking were handled quickly and efficiently. The only aspect not excellent was the delay when communicating with the property owner - not down to Pure Crete but still....
    25-Apr-2018
    Your booking experience with Pure Crete
    Very helpful with finding the right and suitable property. Sorting out a solution to ensure no extra cost on the return flight home.
    24-Apr-2018
    Your booking experience with Pure Crete
    Great website offering a more traditional Cretan holiday. Extremely professional support from your customer service representative too.
    24-Apr-2018
    Your booking experience with Pure Crete
    Extremely helpful & knowledgeable and made booking very easy.
    We are looking forward to our holiday.
    24-Apr-2018
    Your booking experience with Pure Crete
    This is my fourth trip with Pure Crete and the experience of booking was excellent and personalised as always. I particularly appreciate the very honest and open approach taken by Pure Crete in making sure that travellers know all there is to know about any of their properties. I have done and continue to recommend Pure Crete to anyone interested in travelling to the western corner of this wonderful island.
    18-Mar-2018
    Your booking experience with Pure Crete
    Staff were efficient, quick to respond and helpful. We have yet to go to the villa.
    16-Mar-2018
    Your booking experience with Pure Crete
    I rang to speak with someone on the telephone about our interest in a holiday, and was totally pleased to receive knowledgeable, friendly, professional service from one and then another representative later by email. The reps listened to what I needed, responded quickly even after booking and payment. The website is super easy to use.
    Many thanks for your feedback, it's great that you are so pleased wit hour service. Our team in Crete will look forward to welcoming you on your Crete Villas Holidays. 
    15-Mar-2018
    Your booking experience with Pure Crete
    They know me, address me with respect and make it clear that they genuinely want to ensure I get a good holiday.
    Many thanks for your feedback as with all our customers, we want them to have the most enjoyable holiday as possible. Our team in Crete look forward to welcoming you on another Crete Villas Holidays with us. 
    15-Mar-2018
    Your booking experience with Pure Crete
    We first traveled with PURE CRETE when we got married in 2013. They handled all the details for the marriage which which we wanted to have in Greece. Since them we have traveled with them 2 more times. We were debating where to spend our holiday this summer when they emailed us with a very good offer on the holiday and the accommodation we have used previously ( Villa Aloni) Pure Crete staff are outstanding and efficient. This years upcoming holiday booking was dealt with quickly. The cost of the holiday was exceptionally reasonable and well worth the superb flight times, hire car and the quality of the accommodation. I have paid more for less. All the staff are genuinely friendly and conscientious about the way they treat their clients. Booking again this year with them in effect was a no brainer
    It is so lovely that you are going back to Crete for your wedding anniversary. I am sure you will have many more memories of Crete Villas Holidays.
    15-Mar-2018
    Your booking experience with Pure Crete
    Good advice, care and attention.
    05-Mar-2018
    Your booking experience with Pure Crete
    Louise was very professional and helpful, without pushing product.
    Many thanks for your feedback we do pride ourselves on our customer service. We look forward to welcoming you in Crete for your Villas in Crete holiday.
    27-Jan-2018
    Your booking experience with Pure Crete
    Everything. Complained that the last car we hired through them in Crete was the worst car I had ever driven. They offered a free week on this years car booking.
    Many thanks for your feedback, we are sorry to read that the car hire was not to your satisfaction on your previous trip, in the unlikely event that you should have any concerns this year please do contact our representatives immediately who will be able to assist you. Our team in Crete will look forward to welcoming you back for your Crete villa holidays.
    12-Jan-2018
    Your booking experience with Pure Crete
    Very friendly, efficient and informative on the phone. On the down side the photos and descriptions on the website are not very full.
    Thank you for your feedback and take your comments regarding the photos and description on board and we will look at addressing these. I do hope you are looking forward to your Crete Villas Holidays. 
    11-Jan-2018
    Your booking experience with Pure Crete
    Very helpful; prompt responses to queries; personal friendly service.
    Looking forward very much to our holiday as a result.
    11-Jan-2018
    Your booking experience with Pure Crete
    Excellent! Very helpful and efficient.
    Many thanks for your feedback. We look forward to welcoming you to Crete and we hope you have an enjoyable Villa holidays in Crete
    11-Jan-2018
    Your booking experience with Pure Crete
    Booking was easy and efficient .
    Many thanks for your feedback. We hope you are looking forward to your Crete holiday villas
    21-Dec-2017
    Your booking experience with Pure Crete
    All very helpful. We have not had the holiday as yet but all is looking very good