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    Assessed Sustainablelogos_03 logos_04 logos_01All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status

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    Date
    Property
    Product Rating
    Customer Comment
    Our Response
    14-Jul-2018
    Artemis
    They made it easy for us to go on holiday and the accommodation when we got there was excellent.
    05-Jul-2018
    Metoche Family House
    Service rating : We are regulars and all was well as usual
    Product : It gets better every year thanks to improvements made by Michaelis
    05-Jul-2018
    Carlas
    Service rating : Really fantastic accommodation with superb customer service. The Pure Crete team were a pleasure to deal with and we will be booking with them again next year!
    Product : Worked perfectly for us and our teenagers
    05-Jul-2018
    Chryssa
    Service rating : Very responsive and helpful
    Product : The villa was really well looked after and clean
    04-Jul-2018
    Metoche Farmhouse
    Service rating : As always, friendly, helpful and efficient service.
    Product : Lovely house in a stunning location
    04-Jul-2018
    Chryssa
    Service rating : As good as ever. Always very attentive to customer needs
    Product : The best property we have ever stayed in in Crete. Had everything in villa that you could ask for and beautiful location and gardens
    04-Jul-2018
    Maza
    Service rating : Would recommend Pure Crete and would book again.
    Product : Perfect location! Fantastic taverna! Lovely people!
    04-Jul-2018
    Diktamos
    Service rating : At all times very helpful with sound advise
    Product : Everything was excellent except for the beds downstairs which had spring problems. We also did not have under covers between the sheets and mattress.
    04-Jun-2018
    Metoche Farmhouse
    Service rating : The service Pure Crete provide is always very personal and every effort is made to give you a really lovely holiday with every effort made to be environmentally friendly.
    Product : Spacious, airy, fully equipped and with gorgeous views
    Lovely to read your comments, we look forward to welcoming you back to one of our Cretan Villas
    03-Jun-2018
    Artemis
    Service rating : Our third holiday with Pure Crete, and we will use them again in the future. Helpful reps and staff here and in Crete.
    Product : Lovely location. Great views from the sunny terrace ov3erlooking the mountains in the distance. We liked the wild bit of garden beyond the house. Everything worked and we had all we needed for our stay.
    Artemis is one of my favourite Cretan cottages. So glad you enjoyed your stay with us.
    02-Jun-2018
    Manos Houses
    Our walking holiday in Crete was excellent. the villa was high standard with a fine swimming pool. Tony and Simon , who led the walks were good considerate leaders and the group of people really got on well together. The meals in Tavernas were a very enjoyable way to end each walk.
    We are very lucky indeed to have such fantastic walking guides. So glad you enjoyed the Spring Walking in Crete week.
    31-May-2018
    Marialena 1 Bedroom Villa
    Service rating : Booked late but our request was dealt with swiftly and politely... accommodation supplied was very good as was the welcome we received. The organised tours were exactly as we would have wanted. Full marks.
    Product : Accommodation neat and straightforward... perfectly adequate. Plus an excellent maid service.
    Thank you for your comments, i'm so glad all worked well for you.
    31-May-2018
    Metoche Penthouse
    Service rating : Very well organised from initial contact to delivery at apartment. Walks were interesting and Simon was an excellent guide with lots of help from injured Toni.
    My veggie needs were catered for but not really necessary as Crete food was mainly veggie but I did appreciate Toni always checking I had enough
    Product : Very clean and excellent location. Welcome pack appreciated
    The views from Metoche Penthouse are the best! Especially watching the sunset , thank you for your comments and feedback
    31-May-2018
    Diktamos
    Service rating : They are small, friendly,adaptable and very efficient which is why I have been using them for 20 years .
    Product : Fabulous location with swimming pool nd good terrace
    We hope you will continue to travel with Pure Crete. Thank you for rating us.
    31-May-2018
    Muses
    Service rating : It's always a pleasure to be looked after by Pure Crete - from advice on properties and flights by the UK office to the care shown by the representatives in Aptera.
    Product : A comfortable house just above the sea with great views.
    31-May-2018
    Sculptors Cottage
    Service rating : Good communications. Very friendly and efficient rep in Aptera.
    Product : Good organisation & location
    18-May-2018
    Your booking experience with Pure Crete
    Have travelled with Pure Crete 6 times now, and each time they are very accommodating and their villas are perfect for a peace and quiet holiday in fabulous locations
    Happy to help as always and look forward to chatting to you again soon. We hope you enjoy the two villas.
    18-May-2018
    Your booking experience with Pure Crete
    Booking process was speedy and simple. Staff were knowledgeable and couldn't have been more helpful.
    Glad we could help and look forward to hearing from you later in the year.
    26-Apr-2018
    Your booking experience with Pure Crete
    This will be our 7th trip with Pure Crete. They are always superb.
    Thank you! We hope you very much enjoy your Autumn break and no doubt hear from you later in the year. Many thanks
    25-Apr-2018
    Your booking experience with Pure Crete
    A very attractive and informative website. My enquiry and booking were handled quickly and efficiently. The only aspect not excellent was the delay when communicating with the property owner - not down to Pure Crete but still....
    Thank you for your feedback  and apologies again for the delay in confirming your booking. We hope you enjoy your stay in traditional Crete and look forward to hearing from you on your return.