All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
Service rating : From the booking through to the meet and greet on arrival everything was just terrific. It had been a couple of years since we had last been but we were greeted as old friends rather than 'another customer'. Recommended Pure Crete to fellow travellers while at the airport on the way home! Product : The villa was very well appointed, clean and wonderfully peaceful with magnificent views to the mountains. Kostas and Voulah and their family, the owners of both the villa and the local tavern, were exceptionally kind and generous hosts. The pool was superb and the swallows provided aeronautical displays every evening.
Service rating : Thank you for recommending and hope you will return to Crete with us in the future. Product : Sounds like the perfect holiday! Thank you for the lovely comments.
Service rating : Our 4th stay in Aptera, this time at Sculptor’s Cottage, was as wonderful as we have come to expect from Pure Crete. The house, the pool and the location were wonderful and we hardly left the property all week other than to walk to the taverna for supper. Our neighbours in Sculptor’s House had a medical emergency and were fulsome in their praise for the rapid and informed help they got from the Pure Crete representative. All in all another perfect break that has ensured our continuing loyalty to Pure Crete and to this magical island. Product : Sculptor’s cottage is a small but perfect getaway home for couples. The large pool is a huge bonus and the location looking across Souda Bay is hard to beat.
Service rating : It was a pleasure to welcome you back and thank you for making some positive comments. We are very lucky to have an experienced team in Crete who are always on hand should need them. I hope we will be hearing from you again. Product : Its a romantic bolthole, away from the stresses of life! So glad you enjoyed your stay there.
Service rating : Efficient, friendly, helpful Product : Spacious but being a traditional village house it is quite dark. Particularly the kitchen. More cutlery would be helpful. Also, for health and safety reasons, plastic tumblers for use around the pool. Lovely pool and outdoor area.
Service rating : As a solo traveler recently bereaved (we were Pure Crete regulars) I received sympathetic and helpful service when booking the holiday. Also I was not fleeced (as is usual) only having to pay a small supplement for under occupancy.
I've already booked another trip! Product : Spacious and well equipped accommodation. The welcome pack lasted several days. (there was only one of me!) I am familiar with the area but the info supplied in the villa would have been very useful to anyone who isn't. Owners discreet but the occasional knock on the door with the gift of Cretan Pies or Raki was most welcome.
Service rating : I would certainly recommend Pure Crete. They were efficient and friendly, and even when things went wrong (the hire car) put the situation right very quickly. Product : Excellent situation with a great terrace, and the house is well equipped. Air con isn't wonderful in the bedrooms.
Service rating : Really fantastic accommodation with superb customer service. The Pure Crete team were a pleasure to deal with and we will be booking with them again next year! Product : Worked perfectly for us and our teenagers
Service rating : As good as ever. Always very attentive to customer needs Product : The best property we have ever stayed in in Crete. Had everything in villa that you could ask for and beautiful location and gardens
Service rating : At all times very helpful with sound advise Product : Everything was excellent except for the beds downstairs which had spring problems. We also did not have under covers between the sheets and mattress.
Service rating : The service Pure Crete provide is always very personal and every effort is made to give you a really lovely holiday with every effort made to be environmentally friendly. Product : Spacious, airy, fully equipped and with gorgeous views
Lovely to read your comments, we look forward to welcoming you back to one of our Cretan Villas
Service rating : Our third holiday with Pure Crete, and we will use them again in the future. Helpful reps and staff here and in Crete. Product : Lovely location. Great views from the sunny terrace ov3erlooking the mountains in the distance. We liked the wild bit of garden beyond the house. Everything worked and we had all we needed for our stay.
Artemis is one of my favourite Cretan cottages. So glad you enjoyed your stay with us.
Our walking holiday in Crete was excellent. the villa was high standard with a fine swimming pool. Tony and Simon , who led the walks were good considerate leaders and the group of people really got on well together. The meals in Tavernas were a very enjoyable way to end each walk.
We are very lucky indeed to have such fantastic walking guides. So glad you enjoyed the Spring Walking in Crete week.
Service rating : Booked late but our request was dealt with swiftly and politely... accommodation supplied was very good as was the welcome we received. The organised tours were exactly as we would have wanted. Full marks. Product : Accommodation neat and straightforward... perfectly adequate. Plus an excellent maid service.
Thank you for your comments, i'm so glad all worked well for you.
Service rating : Very well organised from initial contact to delivery at apartment. Walks were interesting and Simon was an excellent guide with lots of help from injured Toni. My veggie needs were catered for but not really necessary as Crete food was mainly veggie but I did appreciate Toni always checking I had enough Product : Very clean and excellent location. Welcome pack appreciated
The views from Metoche Penthouse are the best! Especially watching the sunset , thank you for your comments and feedback