All holiday payments are fully protected by Pure Crete ATOL licence 2757 (for your holidays with flights), our Total Payment Protection Policy (for accommodation only holidays) and UK package regulations 1992 (for your consumer rights). Pure Crete has AITO quality assurance and Four Star Responsible Tourism status
I have travelled with Pure Crete before, about 20 years ago and we had a brilliant holiday., Now a friend and I decided to go to Crete,and Louise, who sorted out our holiday for us, was absolutely fantastic. Nothing was too much trouble. We are so looking forward to next September when we go to our Cretan villa.
Wonderful service. We had already advised Pure Crete that we wished to go on one of next years guided tours and it seemed as soon as they knew it would go ahead it was booked. Our request for a few extra days was no problem with them or the accommodation. It was all very seamless.
Louise took my order. Extremely helpful. Listened carefully and sympathetically to my particular requirements and fitted me up with what seems an ideal package. Only criticism: when booking seats on the plane, she recommended sitting up front, which is fine, and mentioned that there would be an additional cost but didn't say how much. But overall, excellent, and makes me much more confident about travelling abroad
Extremely knowledgeable staff. Gemma & Louise are both professional & friendly. Their knowledge of the properties & areas are second to none. Having holidayed with Pure Crete four times now, we have no hesitation in recommending them.
Service rating : Gemma is very efficient and organised everything for us. The travelling went smoothly and car hire pick up went to plan. Product : Warm welcome and friendly and helpful owners. The accommodation is quiet with lovely views. Swimming pool is excellent. Good local walks and wildlife.
Service rating : We are always happy with organising your holiday, and glad everything went smoothly for you. Product : Thank you for your comments, i'm glad you enjoyed your stay at Marialena's lovely houses.
Service rating : Very helpful in seleting this property for our holiday and pointing out all the things that might assist with that selection. Flexible with dates and just overall very friendly both in this Country and in Crete Product : Very good and comfortable accommodation, the shower/bathroom could do with upgrading, but wonderful views from the balconies and overall the Penthouse had everything we needed including the wood burning stove which we used owing to the cool nights which also made it very cosy! The front bedroom might need air con which could be used in winter too! but we loved the property and hope to return
Service rating : We look forward to speaking to you again soon i hope. Thank you for choosing Pure Crete for your Crete holidays. Product : Thank you for your constructive comments which we will ensure are forwarded to the owner. The views are indeed outstanding!!